Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Registering for services-to-be-rendered is a mandatory procedure that enables our staff to learn more about you before any type of treatment is administered.

Depending on the type of services you are having, our Preservices team may complete your pre-registration over the phone — either while scheduling you for an outpatient diagnostic appointment or prior to your scheduled surgery. Using the Tanner MyChart patient portal makes the overall pre-registration process even more efficient, so we encourage you to sign up for the portal if you haven't already done so. You also may register on the day of your visit  for certain services. On-site registration takes place in our Admissions departments, which are located in all Tanner Health System facilities.

To contact Tanner Central Scheduling, call 770-836-9721.

Admissions policy

It is the policy of Tanner Health System to admit and treat all persons without regard to race, color, national origin, religious creed, veteran status, handicap or age. Admission requirements and assignments of hospital facilities are the same for all persons. Hospital facilities are available to all patients and visitors. Patient room assignments are made based on your medical diagnosis or your physician’s preference.

Pre-surgical care

When you are scheduled for surgery at a Tanner Health System hospital, you may be required to make a pre-surgical visit to complete paperwork and/or have blood work done prior to your surgery.

Please use the following information to navigate to the facility that you have been directed by your physician or a Tanner staff member:

Higgins General Hospital

Higgins General Hospital
Surgery Department

Phone: 770-824-2275 or 770-824-2282

Located inside the hospital. Enter through the main entrance and sign in at Registration.

Tanner Medical Center/Carrollton
Pre-Surgical Care Center (PSCC)

Phone: 770-812-9224

Located inside the hospital on the ground floor between Diagnostic Imaging and Bistro ’49. Enter through Tanner’s Clinic Avenue entrance.

Free valet parking is available.

Tanner Medical Center/Villa Rica
Surgery Department

Phone: 770.812.3700

Located inside new Surgical Services unit on the floor above the emergency department.


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