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Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Billing and Financial Resources

Financial arrangements

Each patient’s insurance plan varies. You should discuss ambulatory surgery with your employer or private insurance carrier to determine your specific insurance coverage.

All charges that are not covered by insurance are your responsibility to pay at the time you leave the hospital. Personal checks, many types of insurance, Visa and MasterCard are accepted.

Patient bills

All Tanner Health System patient balances are due within 10 days of statement receipt unless prior arrangements are made.

For your convenience, itemized bills will be provided upon request. You can call 770-812-9566 and select “option 2” to request an itemized bill or discuss payment arrangements.

See below for information about financial assistance programs.

Online and mail bill payments

Payment for a Tanner Health System or Tanner Medical Group bill may be made 24 hours a day with Tanner’s secure online bill pay.

Mail check payments for Tanner Health System bills to:

Tanner Health System
P.O. Box 277368
Atlanta, GA 30384-7368

On-site bill payments

The cashier offices at Tanner Medical Center/Carrollton, Tanner Medical Center/East Alabama, Tanner Medical Center/Villa Rica and Higgins General Hospital are open Monday through Friday from 8 a.m. to 4:30 p.m.



Patient financial assistance

We have several programs available to help assist patients with their financial responsibilities.

To learn more or apply for assistance, visit the patient financial assistance page or call 770-812-5795. You may also visit the Patient Financial Counselors' office next to the cashier’s office at Tanner Medical Center/Carrollton.

Patient Financial Counselor
705 Dixie Street
Carrollton, GA 30117


Outpatient and Physician Billing

Your hospital bill includes only hospital charges.

You may receive a separate bill from Tanner Medical Group, primary care and specialty practices. You also may receive separate bills for outpatient and other services such as radiology, laboratory and pathology services.

Physicians’ professional services are billed separately. You may receive separate bills from the surgeon, anesthesiologist, pathologist (if tissue samples are examined) and radiologist (if X-rays are taken). These physicians are not employees of the Tanner Health System.

Events

Nutrition for Diabetes - Webinar
Nutrition for Diabetes - Webinar

Tuesday, March 5, 2024

Carb Counting - Webinar
Carb Counting - Webinar

Wednesday, March 13, 2024

Blogs

Helping Loved Ones Resistant to Hospice Care
Helping Loved Ones Resistant to Hospice Care

Having a loved one nearing the end of life can be a difficult time for both the patient and their family members. Oftentimes, hospice care is recommended as a way to provide comfort and support during this difficult transition. However, some loved ones may be resistant to hospice care and may not understand the benefits it can provide. By understanding their fears and concerns, answering their questions and more, families can help their loved ones receive the care they need.

Winter Sports Injury? Here’s What to Do
Winter Sports Injury? Here’s What to Do

Maybe your child slips at the ice rink or your teen crashes into another basketball player. Or, you have a hard spill while hiking or hitting the slopes. All it takes is one wrong move for a winter sports injury. While it’s the same for any season, winter does put us at higher risk for injury.

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