Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

Billing and Financial Resources

Financial arrangements

Each patient’s insurance plan varies. You should discuss ambulatory surgery with your employer or private insurance carrier to determine your specific insurance coverage.

All charges that are not covered by insurance are your responsibility to pay at the time you leave the hospital. Personal checks, many types of insurance, Visa and MasterCard are accepted.

Patient bills

All Tanner Health System patient balances are due within 10 days of statement receipt unless prior arrangements are made.

For your convenience, itemized bills will be provided upon request. You can call 770-812-9566 and select “option 2” to request an itemized bill or discuss payment arrangements.

See below for information about financial assistance programs.

Online and mail bill payments

Payment for a Tanner Health System or Tanner Medical Group bill may be made 24 hours a day with Tanner’s secure online bill pay.

Mail check payments for Tanner Health System bills to:

Tanner Health System
P.O. Box 277368
Atlanta, GA 30384-7368

On-site bill payments

The cashier offices at Tanner Medical Center/Carrollton, Tanner Medical Center/East Alabama, Tanner Medical Center/Villa Rica and Higgins General Hospital are open Monday through Friday from 8 a.m. to 4:30 p.m.

Patient financial assistance

We have several programs available to help assist patients with their financial responsibilities.

To learn more or apply for assistance, visit the patient financial assistance page or call 770-812-5795. You may also visit the Patient Financial Counselors' office next to the cashier’s office at Tanner Medical Center/Carrollton.

Patient Financial Counselor
705 Dixie Street
Carrollton, GA 30117

Outpatient and Physician Billing

Your hospital bill includes only hospital charges.

You may receive a separate bill from Tanner Medical Group, primary care and specialty practices. You also may receive separate bills for outpatient and other services such as radiology, laboratory and pathology services.

Physicians’ professional services are billed separately. You may receive separate bills from the surgeon, anesthesiologist, pathologist (if tissue samples are examined) and radiologist (if X-rays are taken). These physicians are not employees of the Tanner Health System.

Patients & Visitors

Events

Tai Chi 2.0 - Carrollton

Monday, July 7, 2025

Intermediate Tai Chi - Carrollton

Monday, July 7, 2025

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Blogs

Common Orthopedic Conditions You Should Know

Your bones, joints, muscles and tendons work together to keep you moving, but when something goes wrong, even the simplest tasks can become difficult. Whether caused by aging, injury or overuse, orthopedic conditions can lead to pain, stiffness and limited mobility, affecting your daily life. Understanding some of the most common orthopedic issues can help you recognize early warning signs and seek treatment before the condition worsens. Here are seven orthopedic conditions you should know about — and what you can do about them.

Overcoming Social Anxiety

Social anxiety affects millions of people, making everyday situations like starting a conversation or attending a meeting feel overwhelming. But there’s hope. This blog explores mindfulness techniques to help calm your social anxiety and regain confidence. Learn how grounding exercises, present-moment awareness, and gradual exposure to social situations can make a difference. If you need extra support, Willowbrooke at Tanner offers professional counseling to guide you. Start your journey to less anxiety and a more fulfilling social life today!

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