Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

Billing and Financial Resources

Financial arrangements

Each patient’s insurance plan varies. You should discuss ambulatory surgery with your employer or private insurance carrier to determine your specific insurance coverage.

All charges that are not covered by insurance are your responsibility to pay at the time you leave the hospital. Personal checks, many types of insurance, Visa and MasterCard are accepted.

Patient bills

All Tanner Health System patient balances are due within 10 days of statement receipt unless prior arrangements are made.

For your convenience, itemized bills will be provided upon request. You can call 770-812-9566 and select “option 2” to request an itemized bill or discuss payment arrangements.

See below for information about financial assistance programs.

Online and mail bill payments

Payment for a Tanner Health System or Tanner Medical Group bill may be made 24 hours a day with Tanner’s secure online bill pay.

Mail check payments for Tanner Health System bills to:

Tanner Health System
P.O. Box 277368
Atlanta, GA 30384-7368

On-site bill payments

The cashier offices at Tanner Medical Center/Carrollton, Tanner Medical Center/East Alabama, Tanner Medical Center/Villa Rica and Higgins General Hospital are open Monday through Friday from 8 a.m. to 4:30 p.m.

Patient financial assistance

We have several programs available to help assist patients with their financial responsibilities.

To learn more or apply for assistance, visit the patient financial assistance page or call 770-812-5795. You may also visit the Patient Financial Counselors' office next to the cashier’s office at Tanner Medical Center/Carrollton.

Patient Financial Counselor
705 Dixie Street
Carrollton, GA 30117

Outpatient and Physician Billing

Your hospital bill includes only hospital charges.

You may receive a separate bill from Tanner Medical Group, primary care and specialty practices. You also may receive separate bills for outpatient and other services such as radiology, laboratory and pathology services.

Physicians’ professional services are billed separately. You may receive separate bills from the surgeon, anesthesiologist, pathologist (if tissue samples are examined) and radiologist (if X-rays are taken). These physicians are not employees of the Tanner Health System.

Patients & Visitors

Events

Nutrition for Diabetes - Webinar

Tuesday, July 15, 2025

Food As Medicine for Oncology Patients, Survivors & Caregivers - Carrollton

Thursday, July 17, 2025

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Blogs

Understanding Anesthesia: Types, Risks and What to Expect

If you're preparing for a medical procedure, anesthesia is an important topic to understand. Whether you're curious about how it works or wondering about the different types, understanding the basics can help you feel more comfortable and informed. Let’s break it down and explore the different types of anesthesia and how they work.

How Your Period Can Reveal Your Health Story

At Tanner Women’s Care, serving women throughout west Georgia and east Alabama with locations in Carrollton, Villa Rica and Wedowee, we hear common questions like, “Is my period normal? How often should it occur? When should I worry about irregular periods?” These concerns are valid and deserve clear answers close to home. Typically, a healthy menstrual cycle occurs every 21 to 35 days, lasts from three to seven days, and is accompanied by a flow that doesn’t interfere with daily life. But “normal” can vary — what truly matters is knowing your own rhythm and noticing when things change.

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