Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Events

Intro to Tai Chi - Carrollton
Intro to Tai Chi - Carrollton

Monday, December 1, 2025

Diabetes Support Group
Diabetes Support Group

Monday, December 1, 2025

Blogs

Advance Directives: Defining Your Goals of Care
Advance Directives: Defining Your Goals of Care

Planning for future medical care is one of the most meaningful steps you can take for yourself and your loved ones. Advance directives ensure that your healthcare preferences are known and respected — even if you’re unable to communicate them.

How Clinical Trials Bring Us Closer to a Cure
How Clinical Trials Bring Us Closer to a Cure

Clinical trials at Tanner Cancer Care offer hope, advanced treatment options and a pathway toward tomorrow’s cures. By joining a trial, you gain access to leading-edge therapies while helping shape the future of cancer care. With compassionate guidance and expert monitoring, our team stands beside you through every step of your journey — because cancer won’t wait, and neither should your hope.

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