Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Blogs

Messaging Your Provider in Tanner MyChart
Messaging Your Provider in Tanner MyChart

Tanner MyChart puts your provider in your pocket with secure messaging so you can get answers to your questions without waiting for a callback.

Healthy Habits Your Joints Will Thank You For
Healthy Habits Your Joints Will Thank You For

Our joints carry us through every step, stretch and dance of life; yet they’re often overlooked until they start to ache. Whether you’re an athlete, an active grandparent or want to move comfortably as you age, maintaining joint health is essential. The good news? A few mindful habits can go a long way toward keeping your joints happy, flexible and pain-free.

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