Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Blogs

How to Prevent Post-Surgical Infections and Complications
How to Prevent Post-Surgical Infections and Complications

Undergoing surgery can be a transformative experience, leading to improved health and quality of life. However, the risk of post-surgical infections and complications can be a concern for both patients and healthcare providers. Taking proactive steps before, during and after surgery can significantly reduce the chances of these complications and contribute to a smooth recovery.

Back to School: Wellness Tips for Parents and Kids
Back to School: Wellness Tips for Parents and Kids

Let’s be honest, the back-to-school season can feel more like a sprint than a fresh start. Between early wake-up calls, forgotten lunch boxes and last-minute supply runs, it’s easy to lose sight of your own well-being. But what if this season was more than a mad dash? What if it was your chance to hit “reset” — not just for your kids but for your whole family?

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