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Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Blogs

How to Recognize and Avoid Parenting Burnout
How to Recognize and Avoid Parenting Burnout

As a parent, you face many challenges. However, if you feel like nothing is going right in your life and it seems an uphill battle every day, you may be experiencing parenting burnout.

Dietitians and Nutritionists: What’s the Difference?
Dietitians and Nutritionists: What’s the Difference?

Do you know the difference between a dietitian and a nutritionist? Jessica D. Mack, MS, RD, LD explains how they are different.

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