Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Patient Experience and Safety

We’re committed to delivering remarkable care to every patient, every time. Our patient experience team is here to support you throughout your healthcare journey.

From your first visit throughout your ongoing care, we serve as a compassionate and professional resource, dedicated to helping you feel heard, respected and supported every step of the way.

Our team strives for the best possible outcome for you or your loved one.

If you have any concerns, feedback or suggestions, we’re available to assist you and work toward a positive resolution.

Your privacy and confidentiality are important to us, and we adhere to Health Insurance Portability and Accountability Act (HIPAA) standards in all interactions.

We’re here for you.

Contact us

Online submission: Submit Service Feedback

Contact The Joint Commission

You may also report concerns or suggestions directly to The Joint Commission (TJC), regardless of whether you've used Tanner’s internal grievance process.

Mailing address:
The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Online submission:
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
E-Mail: complaint@jcaho.org

Please refer to The Joint Commission website at jointcommission.org for additional information.

Blogs

Understanding Men’s Health
Understanding Men’s Health

Men are less likely to seek medical help than women. Despite unique health challenges they face, many men neglect their well-being. Don't wait until it's too late – prioritize your health now!

The Importance of Preoperative Assessments
The Importance of Preoperative Assessments

Preoperative assessments are a vital component of surgical safety, ensuring that patients are physically and mentally prepared for the procedure. These evaluations help identify potential risks, tailor surgical plans to individual needs and reduce the likelihood of complications.

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