Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Patient Experience and Safety

We’re committed to delivering remarkable care to every patient, every time. Our patient experience team is here to support you throughout your healthcare journey.

From your first visit throughout your ongoing care, we serve as a compassionate and professional resource, dedicated to helping you feel heard, respected and supported every step of the way.

Our team strives for the best possible outcome for you or your loved one.

If you have any concerns, feedback or suggestions, we’re available to assist you and work toward a positive resolution.

Your privacy and confidentiality are important to us, and we adhere to Health Insurance Portability and Accountability Act (HIPAA) standards in all interactions.

We’re here for you.

Contact us

Online submission: Submit Service Feedback

Contact The Joint Commission

You may also report concerns or suggestions directly to The Joint Commission (TJC), regardless of whether you've used Tanner’s internal grievance process.

Mailing address:
The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Online submission:
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
E-Mail: complaint@jcaho.org

Please refer to The Joint Commission website at jointcommission.org for additional information.

Blogs

The Power of Healthy Living for Stroke Prevention
The Power of Healthy Living for Stroke Prevention

Every year, nearly 800,000 people in the United States experience a stroke — but here’s the hopeful truth: up to 80% of strokes are preventable. Small changes in how you live each day can protect your brain, extend your health span and empower you to live life to the fullest.

The Dangers of High Blood Pressure and When to Seek Help
The Dangers of High Blood Pressure and When to Seek Help

High blood pressure — or hypertension — is often called the "silent killer" because it can go unnoticed for years while quietly causing damage to your body. It affects millions of people worldwide and significantly increases the risk of heart disease, stroke, kidney failure and other serious health complications. Understanding the dangers of high blood pressure and knowing when to seek medical help can make all the difference in preventing long-term health issues.

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