Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

Patients and Visitors banner

Patient Experience and Safety

We’re committed to delivering remarkable care to every patient, every time. Our patient experience team is here to support you throughout your healthcare journey.

From your first visit throughout your ongoing care, we serve as a compassionate and professional resource, dedicated to helping you feel heard, respected and supported every step of the way.

Our team strives for the best possible outcome for you or your loved one.

If you have any concerns, feedback or suggestions, we’re available to assist you and work toward a positive resolution.

Your privacy and confidentiality are important to us, and we adhere to Health Insurance Portability and Accountability Act (HIPAA) standards in all interactions.

We’re here for you.

Contact us

Online submission: Submit Service Feedback

Contact The Joint Commission

You may also report concerns or suggestions directly to The Joint Commission (TJC), regardless of whether you've used Tanner’s internal grievance process.

Mailing address:
The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181

Online submission:
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
E-Mail: complaint@jcaho.org

Please refer to The Joint Commission website at jointcommission.org for additional information.

Blogs

Minimally-Invasive Surgery with Interventional Radiology
Minimally-Invasive Surgery with Interventional Radiology

Minimally invasive interventional radiology procedures are revolutionizing patient care with dramatically shorter recovery times and reduced pain compared to traditional surgery.

How to Prevent Post-Surgical Infections and Complications
How to Prevent Post-Surgical Infections and Complications

Undergoing surgery can be a transformative experience, leading to improved health and quality of life. However, the risk of post-surgical infections and complications can be a concern for both patients and healthcare providers. Taking proactive steps before, during and after surgery can significantly reduce the chances of these complications and contribute to a smooth recovery.

Subscribe

Sign up for our free customized e-newsletter

Subscribe
keyboard_arrow_up