We’re committed to delivering remarkable care to every patient, every time. Our patient experience team is here to support you throughout your healthcare journey.
From your first visit throughout your ongoing care, we serve as a compassionate and professional resource, dedicated to helping you feel heard, respected and supported every step of the way.
Our team strives for the best possible outcome for you or your loved one. Tanner facilities are healing environments. Aggressive behavior is not tolerated. Learn more about Workplace Safety.
If you have any concerns, feedback or suggestions, we’re available to assist you and work toward a positive resolution.
Your privacy and confidentiality are important to us, and we adhere to Health Insurance Portability and Accountability Act (HIPAA) standards in all interactions.
We’re here for you.
Contact us
Online submission: Submit Service Feedback
Contact The Joint Commission
You may also report concerns or suggestions directly to The Joint Commission (TJC), regardless of whether you've used Tanner’s internal grievance process.
Mailing address:
The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Online submission:
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/
Phone: 800-994-6610
E-Mail: complaint@jcaho.org
Please refer to The Joint Commission website at jointcommission.org for additional information.