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Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Visitor Guidelines

Loved ones’ involvement in patient care leads to better outcomes. We are, however, obligated to also protect patients, visitors and our staff to exposure to infectious diseases, including influenza and COVID-19. To promote social distancing, we do encourage you to utilize Facetime, Zoom or Skype to virtually visit with our patients. To promote social distancing, we have implemented the following visitation guidelines.

All visitors will be required to wear a mask. Please bring one or one will be supplied to you.

Waiting rooms have been modified throughout the health system to accommodate social distancing standards and provide ample hand sanitizing stations throughout our hospitals and clinics. Visitors are asked to use these frequently — including before entering and leaving patient rooms, exam rooms and the facilities themselves — to stop the spread of infectious diseases like influenza and COVID-19.

No visitors under 16 allowed.

Our visitor guidelines

COVID-19 continues to impact our communities. The following visitor policies apply to all visitors and will help us stop the spread of the virus:

  • Visitors must remain in the patient’s room.
  • Masks must be worn at all times within the hospital.
  • Use hand sanitizer or wash whenever you enter or leave a patient’s room.
  • Temperature checks and screening are required to enter the hospital.
  • Patients are encouraged to use technologies like Facetime, Facebook Messenger and video call applications to stay in touch with loved ones.
  • For the safety of our patients, visitors and staff, visits to COVID-19 patients are restricted.

Emergency Department

Each patient may have a single visitor for the duration of their emergency visit. All emergency department visitors must abide by the above policies.

General Inpatient/Acute Care Units

Each patient in patient/acute care units may have one adult visitor per 24-hour period. Visitors must not have a fever, respiratory infection or any other suspected or confirmed symptoms of COVID-19. Exceptions will be discussed for compassionate and special cause reasons.

Labor and Delivery/Maternity

Patients may have one visitor.


Patients may have one visitor at a time.


Pediatric patients may have a single loved one with them for the duration of their hospital stay.

Surgical Services

Surgical patients may have one support person in the facility during their procedure.

Laboratory and Diagnostic Imaging

Laboratory and diagnostic imaging patients may have one support person with them during their test or procedure.


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