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Provider Star Ratings

Our star ratings represent an average score from the care provider section of our patient satisfaction survey. These ratings and verified patient comments help you choose a provider who is right for you.

Who receives a survey?

Patient satisfaction surveys are distributed to a random sampling of patients through email, mail and text message. Candid feedback helps us better serve patients.

For program integrity, patient satisfaction surveys are administered by a third-party provider.

Why don’t all providers have a star rating?

The star rating score is only available for Tanner Medical Group providers. Affiliated providers and hospital providers use a different survey and do not have star rating data available to publish. The lack of a star rating should not be construed as a negative reflection on their performance.

We also recognize that more feedback leads to better data. Providers must have at least 30 completed surveys before we publish their star rating and comments.

How is the star rating calculated?

Star Rating Image

The star rating is an average score of all the questions in the care provider section of our patient satisfaction survey. This section includes questions on topics like:

  • Concern the care provider showed for your questions or worries
  • Explanations the care provider gave you about your problem or condition
  • Care provider’s efforts to include you in decisions about your care
  • Care provider’s discussion of any proposed treatments and the risks, options, benefits, etc.
  • Likelihood of recommending this care provider to someone else

To protect patients’ privacy, surveys that contain personal health information (PHI) are not published.

Blogs

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Understanding Anesthesia: Types, Risks and What to Expect

If you're preparing for a medical procedure, anesthesia is an important topic to understand. Whether you're curious about how it works or wondering about the different types, understanding the basics can help you feel more comfortable and informed. Let’s break it down and explore the different types of anesthesia and how they work.

How Your Period Can Reveal Your Health Story
How Your Period Can Reveal Your Health Story

At Tanner Women’s Care, serving women throughout west Georgia and east Alabama with locations in Carrollton, Villa Rica and Wedowee, we hear common questions like, “Is my period normal? How often should it occur? When should I worry about irregular periods?” These concerns are valid and deserve clear answers close to home. Typically, a healthy menstrual cycle occurs every 21 to 35 days, lasts from three to seven days, and is accompanied by a flow that doesn’t interfere with daily life. But “normal” can vary — what truly matters is knowing your own rhythm and noticing when things change.

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