Tanner Health System MyChart

Provider Star Ratings

Our star ratings represent an average score from the care provider section of our patient satisfaction survey. These ratings and verified patient comments help you choose a provider who is right for you.

Who receives a survey?

Patient satisfaction surveys are distributed to a random sampling of patients through email, mail and text message. Candid feedback helps us better serve patients.

For program integrity, patient satisfaction surveys are administered by a third-party provider.

Why don’t all providers have a star rating?

The star rating score is only available for Tanner Medical Group providers. Affiliated providers and hospital providers use a different survey and do not have star rating data available to publish. The lack of a star rating should not be construed as a negative reflection on their performance.

We also recognize that more feedback leads to better data. Providers must have at least 30 completed surveys before we publish their star rating and comments.

How is the star rating calculated?

Star Rating Image

The star rating is an average score of all the questions in the care provider section of our patient satisfaction survey. This section includes questions on topics like:

  • Concern the care provider showed for your questions or worries
  • Explanations the care provider gave you about your problem or condition
  • Care provider’s efforts to include you in decisions about your care
  • Care provider’s discussion of any proposed treatments and the risks, options, benefits, etc.
  • Likelihood of recommending this care provider to someone else

To protect patients’ privacy, surveys that contain personal health information (PHI) are not published.

Events

Mindful Movement and Meditation
Mindful Movement and Meditation

Monday, June 17, 2024

Chair Yoga
Chair Yoga

Tuesday, June 18, 2024

Blogs

The Health Benefits of Tea
The Health Benefits of Tea

Drinking tea regularly can contribute positively to your overall well-being. Here, we explore some of the health benefits of different types of tea.

Stop That Itch! Treating Eczema and Poison Ivy
Stop That Itch! Treating Eczema and Poison Ivy

It’s the itch you can’t stop scratching. With eczema or poison ivy, an itchy rash can start suddenly and last for weeks. The rash you get from eczema or poison ivy can look similar, happen pretty much any time of the year and be treated with similar medications or therapies.

keyboard_arrow_up