Avadyne Health Billing Updates

What’s changing with my hospital billing?

What you need to know

Tanner MyChart will become the primary place to:

• Receive billing notifications and view detailed statements.
• Make payments securely.
• Set up and manage payment plans.
• Connect with the Tanner Patient Financial Services team.

Billing statements will have an updated look and will include:

• Mailing details for payments
• Available payment plan options
• Contact information for questions

For visits before July 1, 2026:

• Avadyne Health will continue sending statements and contacting you about payments.

For visits on or after July 1, 2026:

• You will receive statements from Tanner Medical Center.
• Statements will follow your Tanner MyChart billing preferences that you selected in your account.

During the transition:

• You may receive different types of statements depending on your dates of service.
  • Below are examples to help you recognize each format:
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Additional updates:

• After July 1, all new payment plans must be set up in Tanner MyChart.
• Text-to-Pay messages will arrive from a new number beginning July 15.

 What you need to do now

• To ensure you remain up to date on your account and payments, you should:

• Log in or create your free Tanner MyChart account to set your billing preferences and manage future payments.
• Watch for new billing statements from Tanner Medical Center beginning July 1.
• Continue making payments to Avadyne Health if you receive a bill from them.

If you need help accessing your Tanner MyChart account, call 770-812-6875.

Please note that call volumes may be higher than usual during this transition. If you are unable to reach a team member, please leave a voicemail, and we will return your call as soon as possible.

Support is available to help you stay informed and confident as these changes take place.

• Avadyne Health: 1-800-888-0792
• Tanner Patient Financial Services: 770-812-9566 or by email at patientfinancialservices@tanner.org.