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Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Care Your Way

The importance of exceptional medical care has never been clearer. We’re making that care more accessible than ever with Tanner Care Your Way.

Care Your Way is our way of ensuring you can still safely receive the care you need, even during the COVID-19 pandemic. Using telehealth and scheduled emergency visits, we can ensure your safety, reduce your risk of exposure and help you stay well.

Telehealth medical care

You can schedule a telehealth visit with a Tanner Medical Group provider to discuss a host of general health needs, including:

  • Allergies
  • Congestion
  • Headaches
  • Medication refills
  • Stomach issues
  • And more

We can also evaluate you to determine if you should be tested for COVID-19 and enter orders for a drive-up screening.

For a telehealth visit with a Tanner Medical Group provider, call your Tanner provider’s office.

Emergency department appointments

For an emergency department appointment, call 770-812-9561 in Carrollton and 770-456-3186 in Villa Rica.

When you call, an emergency department staff member will evaluate your symptoms to decide if you should call 911 or come in right away — or if you can wait for a pre-scheduled appointment, reducing your wait time so you can be seen sooner.

Make your appointment today!

Behavioral telehealth visits

Everyone experiences issues with anxiety, depression, stress and other mental health concerns — especially during the COVID-19 pandemic.

With telehealth visits with a Willowbrooke at Tanner clinician, you can help get support for these issues in the safety of your home. Call the Willowbrooke at Tanner Help Line at 770-812-3266 to speak with a Willowbrooke at Tanner employee who will schedule a free phone screening with a clinician to establish your needs, followed by an appointment for a telehealth visit. (Existing patients will be scheduled for a telehealth visit with a provider.)

Make your appointment today!

Walk-in care

If your condition is serious enough for an in-person visit — but not an emergency — you can find the care you need at Tanner Urgent Care.

Tanner Urgent Care offers treatment for minor medical emergencies — from sinus infections to sprains and cuts — on a walk-in basis.


Booking your scans with Tanner MyChart
Booking your scans with Tanner MyChart

An exciting new option in Tanner’s MyChart app enables patients to skip queuing up on hold and schedule their diagnostic imaging scans.

Keeping Kids Engaged Over Summer
Keeping Kids Engaged Over Summer

As the days grow longer (and hotter) we know summer’s on the way! That also means kids are itching to trade in their homework assignments for playtime. While fun in the sun is essential, it’s also important to keep kids engaged in learning over the summer break. Here’s some tips on how to keep your kids entertained — and educated.