Your Health Library

What Do You Know About Using E-Mail?

More and more business people are conducting business via e-mail. Learning how to use it properly can improve your productivity and save you time. To help you assess how much you know about using e-mail effectively, mark each statement true or false.

When composing an e-mail message, you should state the topic of your message in the subject area.
Double-check the address before sending a message.
Sign off using your name, title, company name, and phone number.
Try to limit your e-mail messages to 24 lines, the size of one screen on most computers.
If you send an e-mail message that needs a timely response, leave a voice-mail message reminding the person to check e-mail.
When answering a question via e-mail, paste the original question on top of your message so the recipient will immediately understand the context of your response.
If everyone in your department has e-mail, you can call meetings, make announcements. and set agendas via computer instead of sending a memo.
Read and respond to your e-mail messages one by one as they come in.
E-mail is an especially good way to communicate with clients and colleagues in different time zones.
Everything you send or receive by e-mail is private—no one else can access or read it.
Clean out your e-mailbox once a week.
Give your important contacts keywords so you know at a glance which messages are important.
It would be appropriate to fire someone by e-mail.
Don't write your message in capital letters; it's considered shouting.
E-mail messages should be as formal as a letter or memo.
Online Medical Reviewers:
Zuckerman, Marcia MD
This information is not intended as a substitute for professional medical care.
Always follow your healthcare provider's instructions.

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